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Just ask us …
How are the parts that are shipped with the s cardboard houses?
The pieces are made of rigid and compact cardboard with rounded edges for the safety of the child. Packaged in a kraft paper bag and ready to handle and store inside each cardboard house.
For what age are your toy houses recommended?
From 3 years.
What is the quality of the product?
Our products are manufactured in accordance with Community legislation, Directive 2009/48 / EC of the European Parliament and of the Council of June 18, 2009 on the safety of toys, transposed into Spanish legislation by Royal Decree 1205/2011 of 26 December August 2011.
How strong is the cardboard?
The thickness of the cardboard that we use is 4 millimeters (0,15 inches) and it is laminated, more than enough to give the house rigidity and that it remains rigid and stable in any of its positions.
What are the measures?
The total of the extended house would be 97 cm high by 232 cm wide. That is, the sum of the 4 facades. The folded house would be 97 cm high and 58 cm wide.
Can I order the book in another language?
At the moment, only Galician and Spanish.
Do you sell spare parts for the accessories that come with each house?
No. Currently they are only sold with each house, as they are part of it. But we offer you the possibility of being able to download a PDF so that you can print them on your own in the support that you deem appropriate. These PDFs can be found on each product sheet.
Do you make sales to the wholesale?
No, we prefer the treatment of you to you that has the individual sale.
Do you ship outside of Spain?
We generally only sell within the peninsula and the Balearic Islands. In specific cases we study the possibility of sending it.
Do you ship to the Canary Islands or Ceuta and Melilla?
No, we only ship only in the peninsula and the Balearic Islands.
Can I find the houses in a physical store?
No. Currently we only have an online store.
What transport or type of courier services do you use?
We generally work with Mail Boxes for their quality and trust.
How long takes the delivery?
Delivery dates vary depending on whether payment is made by credit / debit card or by bank transfer as well as the place where the shipment is made.
By card, shipments would take 24/48 h, except if it coincides with weekends or holidays.
To the Balearic Islands it would be 4 or 5 days.
In payments made by bank transfer, keep in mind that the shipment is not made until we know that the deposit has been made.
What does the college discount consist of and what advantages does it have?
Discounts vary by product. Write to us at firstname.lastname@example.org and we will inform you
Do you have special offers for the purchase of more than one product?
No, we don’t have. Sorry.
How can I buy on your website?
To buy, you must first access the product file or the online store.
You can access our online store by clicking on the Store button at the top of the web, to the right of the menu.
From the store, access the product page that you are interested in seeing or buying by clicking on its image or title.
Once inside the product file you must choose the language of the book, the number of units and click on the Add to cart button.
The number of products you have in your shopping cart appears from the cart icon next to the menu. Click on the Finish purchase button to “go through the checkout” and complete the order details.
Do you provide the invoice with your products?
Yes, a delivery note is created at the time of purchase and an invoice at the time of payment. Paper invoices are delivered together with the product. In the event that you have placed an order by bank transfer and payment has not been received within 15 days, the digital invoice is invalid.
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